PeptiMart Privacy Policy

Overview

PeptiMart ("PeptiMart," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you:

  • Visit or use the PeptiMart website
  • Create or manage an account
  • Place an order
  • Contact our customer support team
  • Subscribe to marketing communications
  • Interact with any other service where this Privacy Policy is displayed

By using our website or services, you acknowledge that your personal information may be handled as described in this Privacy Policy.

If you do not agree with this policy, you should discontinue use of our website and services.

Privacy Policy Sections

  • Information We Collect
  • How We Collect Information
  • How We Use Information
  • Legal Bases for Processing
  • Payment Processing
  • How We Share Information
  • Cookies and Similar Technologies
  • Marketing Communications
  • Data Security
  • Data Retention
  • Access and Correction
  • Your Privacy Rights
  • International Data Transfers
  • Third-Party Websites and Services
  • Children's Privacy
  • Do Not Track Signals
  • Changes to This Privacy Policy
  • Contact PeptiMart

1. Information We Collect

We may collect personal information when you interact with PeptiMart.

Depending on how you use our website and services, this information may include:

Account and Contact Information

  • Full name
  • Email address
  • Telephone number
  • Account username
  • Account password or authentication information
  • Company, institution, or laboratory name
  • Customer support communications

Order and Delivery Information

  • Shipping address
  • Billing address
  • Order history
  • Product selections
  • Transaction details
  • Delivery instructions
  • Tracking information
  • Returns, refund, or dispute information

Payment Information

Payments may be processed by third-party payment providers.

PeptiMart may receive limited payment-related information, such as:

  • Payment status
  • Transaction reference
  • Payment method type
  • Billing name and address
  • Limited card details, such as the final digits of a payment card

PeptiMart does not necessarily receive or store complete payment-card information where payments are processed directly by an authorised payment provider.

Technical and Usage Information

When you use our website, we or our service providers may automatically collect:

  • Internet Protocol address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate location based on IP address
  • Referring website
  • Pages viewed
  • Links selected
  • Time and date of visits
  • Session duration
  • Website interactions
  • Cookie and similar technology identifiers
  • Error logs and performance information

Compliance and Verification Information

Where reasonably necessary, we may collect information to:

  • Verify identity or age
  • Confirm purchaser eligibility
  • Assess compliance with our Research Use Only Policy
  • Prevent fraud or prohibited transactions
  • Respond to regulatory or legal requirements

This may include institutional details, business information, identification documents, intended-use declarations, or other verification materials.

2. How We Collect Information

We may collect information:

Directly From You

Information may be provided when you:

  • Create an account
  • Place an order
  • Complete a form
  • Contact customer support
  • Subscribe to communications
  • Request a refund or return
  • Submit compliance or verification information
  • Participate in a survey, promotion, or feedback request

Automatically

Technical and usage information may be collected automatically through:

  • Cookies
  • Server logs
  • Analytics tools
  • Security technologies
  • Pixels
  • Local storage
  • Similar tracking technologies

From Service Providers and Other Parties

We may receive information from organisations that assist us with:

  • Payment processing
  • Fraud prevention
  • Shipping and fulfilment
  • Website hosting
  • Analytics
  • Customer support
  • Identity or age verification
  • Marketing
  • Regulatory compliance

3. How We Use Information

PeptiMart may use personal information to:

  • Create and manage customer accounts
  • Process and fulfil orders
  • Confirm payments
  • Arrange shipping and delivery
  • Provide order updates and tracking information
  • Respond to questions and support requests
  • Process returns, refunds, or disputes
  • Verify customer eligibility
  • Enforce our Research Use Only Policy
  • Prevent fraud, abuse, and unauthorised activity
  • Maintain website and account security
  • Improve website functionality and performance
  • Analyse customer and website usage trends
  • Maintain business and transaction records
  • Comply with legal, tax, accounting, and regulatory obligations
  • Enforce our policies, agreements, and Terms and Conditions
  • Protect PeptiMart, our customers, and other parties
  • Send marketing communications where permitted and requested

We may also use anonymised or aggregated information for analytics, reporting, research, security, and business development where that information no longer reasonably identifies an individual.

5. Payment Processing

PeptiMart may use authorised third-party payment processors to process transactions securely.

Payment providers may collect and process information under their own privacy policies and terms. PeptiMart is not responsible for the independent privacy practices of these providers.

We encourage customers to review the privacy policies of the applicable payment provider before completing a transaction.

Where PeptiMart checkout uses authorised cryptocurrency payment processors (such as USDC or USDT), payments are processed via those third-party providers and PeptiMart does not store private keys or full wallet credentials.

6. How We Share Information

PeptiMart does not sell or rent personal information in exchange for money.

We may disclose limited personal information where reasonably necessary to operate our services, including to:

Payment Providers

To authorise, process, confirm, refund, or investigate transactions.

Shipping and Fulfilment Providers

To package, dispatch, track, deliver, return, or investigate an order.

Technology and Hosting Providers

To operate, host, maintain, secure, and improve our website and business systems.

Analytics and Marketing Providers

To understand website usage, measure performance, and manage communications where permitted by law.

Professional Advisers

To lawyers, accountants, insurers, auditors, compliance consultants, or other professional advisers where reasonably necessary.

Regulatory and Legal Authorities

We may disclose information where we reasonably believe disclosure is necessary to:

  • Comply with applicable law
  • Respond to a lawful request
  • Enforce our agreements or policies
  • Protect our rights or property
  • Prevent fraud or prohibited activity
  • Protect the safety of PeptiMart, our customers, or other parties

Business Transfers

Information may be disclosed as part of a proposed or completed merger, acquisition, restructuring, financing, asset sale, insolvency proceeding, or transfer of all or part of our business.

Any recipient will be expected to handle personal information in accordance with applicable privacy requirements.

7. Cookies and Similar Technologies

PeptiMart may use cookies and similar technologies to operate and improve the website.

Cookies are small data files stored on your browser or device. They may be used to:

  • Keep you signed into your account
  • Remember shopping-cart contents
  • Save website preferences
  • Process orders
  • Maintain website security
  • Prevent fraud
  • Understand website usage
  • Measure website performance
  • Support marketing activities where permitted

Cookies may include:

Essential Cookies

Required for core website functions, account access, security, checkout, and order processing.

Performance and Analytics Cookies

Used to understand how visitors interact with the website and to identify technical or usability issues.

Preference Cookies

Used to remember settings, selections, and user preferences.

Marketing Cookies

Used, where permitted, to measure campaigns or present more relevant communications.

You can manage cookies through your browser or available website cookie controls. Disabling certain cookies may prevent parts of the website from functioning correctly.

8. Marketing Communications

PeptiMart may send promotional or informational communications where:

  • You have requested them
  • You have provided consent where required
  • Applicable law otherwise permits us to contact you

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message or contacting PeptiMart.

Unsubscribing from promotional communications will not prevent us from sending essential service messages, including:

  • Order confirmations
  • Payment notifications
  • Shipping updates
  • Account-security alerts
  • Policy or service notices
  • Responses to customer-support enquiries

9. Data Security

PeptiMart uses commercially reasonable administrative, organisational, physical, and technical safeguards designed to protect personal information against:

  • Unauthorised access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

These measures may include encrypted website connections, access controls, secure service providers, account authentication, monitoring, and internal handling procedures.

However, no website, electronic transmission, payment system, or storage method can be guaranteed to be completely secure.

Customers are responsible for keeping account credentials confidential and should contact PeptiMart promptly if they suspect unauthorised access to their account.

10. Data Retention

PeptiMart retains personal information only for as long as reasonably necessary for the purposes described in this policy.

Retention periods may depend on:

  • The duration of the customer relationship
  • Order fulfilment requirements
  • Account status
  • Customer-support needs
  • Fraud-prevention requirements
  • Tax, accounting, and legal obligations
  • Disputes, claims, or investigations
  • Applicable limitation periods
  • Technical backup schedules

When personal information is no longer reasonably required, we may securely delete, anonymise, or restrict access to it, subject to applicable law.

11. Access and Correction

You may be able to review or update certain account information by logging into your PeptiMart account.

You may also contact us to request correction of inaccurate or incomplete personal information.

We may need to verify your identity before processing a request. In some circumstances, we may be required or permitted to retain certain information even after a correction or deletion request.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request restriction of processing
  • Object to certain processing
  • Withdraw consent
  • Request a portable copy of certain information
  • Opt out of certain marketing communications
  • Lodge a complaint with a relevant privacy or data-protection authority

These rights are not absolute and may be subject to legal limitations, verification requirements, and applicable exceptions.

To submit a privacy request, contact PeptiMart using the details at the end of this policy.

We may request information necessary to confirm your identity and protect your account before responding.

13. International Data Transfers

PeptiMart and its service providers may process or store personal information in countries other than the country in which you live.

Privacy and data-protection laws may differ between jurisdictions. Where required, we will use appropriate safeguards designed to protect personal information during international transfers.

By using our services, you understand that information may be processed in locations where PeptiMart or its authorised service providers operate, subject to applicable law.

14. Third-Party Websites and Services

The PeptiMart website may contain links to third-party websites, platforms, payment providers, delivery providers, or services.

PeptiMart does not control and is not responsible for the privacy, security, content, or data-handling practices of independent third parties.

You should review the privacy policy of any third-party service before providing personal information.

15. Children's Privacy

PeptiMart products and services are not directed to children or individuals under 18 years of age.

Purchases may be restricted to customers aged 21 or older under PeptiMart’s Research Use Only Policy.

We do not knowingly collect personal information from children. If we learn that personal information has been collected from a child without appropriate authorisation, we will take reasonable steps to delete it.

Parents or guardians who believe a child has provided information to PeptiMart should contact us promptly.

16. Do Not Track Signals

Some browsers provide "Do Not Track" or similar privacy signals.

Because there is not a universally accepted standard for responding to all such signals, our website may not respond to every browser-based request. Where applicable law requires recognition of a specific privacy-control signal, PeptiMart will seek to comply with that requirement.

17. Changes to This Privacy Policy

PeptiMart may update this Privacy Policy periodically to reflect changes to:

  • Our services
  • Our business operations
  • Technology
  • Service providers
  • Legal requirements
  • Privacy or security practices

The updated policy will be published on the PeptiMart website with a revised effective date.

Where required by law, we may provide additional notice or request consent before a material change takes effect.

Continued use of the website after an updated policy becomes effective constitutes acknowledgement of the revised policy, where permitted by law.

Effective date: June 2026

Last updated: June 2026

18. Contact PeptiMart

For questions, concerns, complaints, or privacy-related requests, contact:

PeptiMart

  • Registered legal name: Pepguard Research LLC
  • Entity type: Limited Liability Company (LLC)
  • Formation jurisdiction: Georgia, United States
  • Registration number: Registered with the Georgia Secretary of State Corporations Division (control number disclosed on request to support@peptimart.co)
  • Registered office: 1415 Hwy 85 N, Suite 310-323, Fayetteville, GA 30214
  • Trading name: PeptiMart
  • Email: support@peptimart.co
  • Privacy email: privacy@peptimart.co
  • Phone: 762-238-9666

Please include sufficient information for us to identify your request and verify your identity where necessary.

Acceptance of This Privacy Policy

By accessing or using the PeptiMart website and services, you acknowledge that you have reviewed this Privacy Policy.

Where consent is required by applicable law, PeptiMart will request that consent separately rather than relying solely on your continued use of the website.